Responsible Gambling at Stellar Spins Casino

At Stellar Spins we take responsible gambling seriously. We want players to enjoy controlled play and to keep gaming fun and safe. This page explains the protection principles we follow, the player-control tools available, and how to get help if play becomes a concern.

Player protection principles

We promote safer gambling by encouraging limits, breaks, and informed choices. We do not target marketing at vulnerable groups and we respect age and identity checks where required. We aim to respond quickly to requests that help maintain safer play.

Activity-control tools

We provide account-level tools and support options designed to help you manage time and spending. Where available, these can be applied to an account on request or via your profile settings.

Deposit limits

You can request deposit limits to control how much you add to your account. Limits can be set for daily, weekly, or monthly periods by contacting support through your account or using the in-site support options. Please state the limit you want and how long you want it to apply.

Time limits and account breaks

If you would like a short break from play, temporary account deactivation (an account break) is available on request. Time limits or session reminders may be available in some cases — contact support to discuss options that suit you.

Loss limits and wager controls

For additional control, we can discuss loss limits or wager caps on your account. Availability and the exact mechanics can vary, so contact our support team to set up the controls you prefer.

Self-exclusion and account closure

Self-exclusion is available for players who need a longer-term break. You can request self-exclusion through support or your account area. Permanent account closure is also available; please note permanent closure is irreversible and will require a support review.

Recognizing signs of problematic behaviour

Warning signs can include chasing losses, neglecting responsibilities, borrowing money to play, or spending more time and money than intended. If you notice these changes in yourself or someone close to you, consider using the tools on this page or seeking support.

Practical tips for staying in control

Set strict deposit limits, plan gaming sessions ahead of time, avoid gambling when stressed or under influence, and keep a record of your play and spending. Use account breaks if play becomes too frequent or costly.

Professional help and support organisations

If you need further help, contact your provincial support services such as ConnexOntario, Gambling Support BC, GameSense, or SOS Joueurs. You can also reach our support team from your account or at [email protected] for assistance with limits, self-exclusion, or questions about safer play.

Wherever you play, remember that staying in control is the most important part of enjoying gambling. If you need help, please ask — we are here to support you.